The term 'Outreach Song And Dance, Inc.' or 'us' or 'we' refers to the owner of the website whose registered office is 30 Thomas Drive, Silver Spring, MD US 20904. The term 'you' refers to the user or viewer of our website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
Our refund policy is All Sales Final. Unfortunately we are unable to offer refunds or exchanges of merchandise, donations, or tickets sold through our website or via other means. Any requests for full or partial refunds, including those associated with returned merchandise, will be handled on a case by case basis. Teen Angel Project reserves the right to request justification for a returned item or request for refund. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gas.
In the event of a return, whether or not accompanied by a refund request: once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval, rejection, or further consideration of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Our products are shipped within the 48 contiguous United States using the following carriers: USPS, FedEx, UPS. Shipping costs are non-refundable. If you receive a refund on an item purchased, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. Teen Angel Project cannot guarantee receipt of your returned item.
When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.
By giving us such information, you will need to consent by using it in the manner described in this policy.
All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.